Terms and Conditions
Terms and Conditions - These terms and conditions govern your use of Gastrolicious website and your purchase of any Gastrolicious products, whether from the website or otherwise. by placing any order for Gastrolicious products or meal plans, you agree to be legally bound by these terms and conditions. Gastrolicious reserves the right, in its sole discretion to alter, amend, add, remove, or otherwise modify any portion of these terms and conditions at any time. by placing an order with Gastrolicious after these terms and conditions have been modified, you agree to accept all such modifications to the terms and conditions.
Disclaimer - Gastrolicious shall not be responsible or liable, under any circumstances, for any illness or health problem that may result from the consumption of its prepared foods, meals, or other products. Gastrolicious may not be appropriate for certain people including people who 1) have food allergies; 2) are under 18 years of age; or 3) suffer from a medical condition that can be adversely affected by diet. consult your physician before altering your diet or beginning any diet, nutrition, or fitness plan offered by Gastrolicious.
Not A Medical Service - Gastrolicious does not offer medical advice, either on its website or otherwise. consult a licensed physician or medical/healthcare provider if you have any medical questions about any foods, products, or meal plans offered by Gastrolicious. Gastrolicious meal prep program is not offered or intended to treat, mitigate, or cure any type of disease, sickness, or weight problem and is not a substitute for sound medical advice. nothing stated or presented by Gastrolicious, whether on the website or otherwise, is intended to be a substitute for professional medical advice, diagnosis, or treatment. If you are breastfeeding/pregnant, our nutritional plans may not be suitable Subscription Duration - we operate on a 6 day week and a 4 week month.
Refund Policy - Returns are not accepted unless the food arrives, and it’s not fit for consumption. If it arrives and there’s a problem you will be responsible for sending it back to us within 24hrs with next day delivery at your own cost, in the original box with most of the meals unopened. If however it’s something to do with us we will send you out a fresh box straight away and return your postage charges. If you are not 100% satisfied with your product or there are any issues with meals please inform us within 48 hours of receiving the product, this is our “reasonable time” period. anything out with this will not be considered due to the shelf life of our product.
Cancellation Policy – All orders can be cancelled within 2 hours of payment. There will be a cancellation fee of 10% of the order.
Allergies - Gastrolicious shall not be liable for an allergic reaction you have to any foods, products, or meal plans, purchase from or delivered by Gastrolicious. we handle most allergens in our kitchen in every menu (mushrooms, celery, gluten containing foods, crustaceans, egg, fish, lupin, milk, molluscs, mustard, nuts, sesame seeds, soya). Although we do take care with keeping our meals separated they could be cross contaminated in any of our meals at any time. we advise if you have any serious allergies to these groups of foods please do not order as your health will most defiantly be at risk. All of our meals contain an ingredients list which can be found in the app by clicking "details" when selecting a dish. please note we do not cater for specific dietary requirements as we batch cook our food, it is at the customers liability to check the ingredients prior to ordering.
Definitions - All references to "Protein" and "Carb" are references to protein source and carb source.
Weight Loss - We do not guarantee weight loss. weight loss will vary for each person based upon their individual weight, metabolism, age, activity level, and commitment to their plan.
Limitation of Liability - In no event shall either party’s aggregate liability arising out of or related to this agreement, whether in contract, tort, or under any other theory of liability, exceed the total amount paid by you to Gastrolicious. in no event shall either party have any liability to the other party for any lost profits or revenues or for any indirect, special, incidental, consequential, cover, or punitive damages however caused, whether in contract, tort, or under any other theory of liability, and whether or not the party has been advised of the possibility of such damages. the foregoing disclaimer shall not apply to the extent prohibited by applicable law.
Indemnity - You agree to indemnify, defend, protect, and hold harmless Gastrolicious and its suppliers, licensors, affiliates, shareholders, officers, directors, employees, and agents from and against any and all claims, actions, awards, demands, damages, obligations, losses, liabilities, settlements, costs, and expenses (including, but not limited to, reasonable attorneys’ fees) arising from or relating to: 1) your use of and access to Gastrolicious programs and website; 2) your violation of any of these terms and conditions; and 3) your use of and consumption of any Gastrolicious food or other products. this indemnification shall survive the termination of these terms and your use of Gastrolicious’s site, products, and/or services.
Governing law - Gastrolicious’s goods and services and these terms shall be governed by and construed in accordance with the laws of the united kingdom, without regard to its conflict of laws rules.
Protection of Intellectual Property - Notwithstanding any provision of these terms and conditions to the contrary, in the event that you could be deemed to infringe or diminish Gastrolicious intellectual property rights, including but limited to, copyright, trademark, confidential information, good will, business reputation then Gastrolicious retains any and all rights and remedies in both law and at equity including but not limited to injunctive relief and such actions will be filed in the appropriate state courts.
Termination - Gastrolicious reserves the right to terminate your account and your access to the website for any reason or no reason, and without any advance notice.
Relationship - Neither the making of these terms nor the performance of terms shall be construed to constitute Gastrolicious or you an agent, employee, or legal representative of the other party for any purpose, nor shall these terms be deemed to establish a joint venture or partnership. other than as set forth herein, neither party shall have any right or authority to create any obligation, warranty, representation or responsibility, express or implied, on behalf of the other party in any manner whatsoever.
Severability - If any provision of these terms is found to be invalid, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms, which shall remain in full force and effect. no waiver of any provision of these terms shall be deemed a further or continuing waiver of such provision or any other provision.
Personal Information Use - We will only share your name, address and contact details with the designated Kitchen and delivery company handling your order.
Entire Agreement - These terms constitute the entire agreement between you and Gastrolicious. neither party shall be bound by any conditions, definitions, warranties, or representations with respect to any other terms or conditions except as expressly provided in these written terms